People Focus Through Training, Leadership Development, Coaching, and Team Building
By now, virtually every business understands that their people are the most important resource they have. Developing the talent you have is critical to sustainability and long-term success. At mEnterprise Solutions we offer a suite of training courses that can be delivered in a traditional classroom setting, via webinar or over the web. We also develop customized training for your unique needs.
For example, we developed an interactive sensitivity training workshop for healthcare providers. To view a video clip from this training, which shows the actual experience of a client as seen through their eyes, please click here.
Sometimes the best leaders need assistance from an independent source to help improve and upgrade their skills. Other times there are leaders who may not be operating at the level needed. As former executives we understand the sensitivity that can accompany a request to have an executive or leader coached by an outside consultant. We provide feedback and improvement strategies for leaders at all levels of business.
We provide Leadership Development for current and emerging leaders based on the best practices in management theory and application. Our programs are highly interactive and often consist of behavioral assessments along with practical learning and hands-on practice. We can tailor a leadership session based on your culture and strategic imperatives so that the learning outcomes reflect the leadership capabilities needed in your organization.
A team, group or organization that manifests dysfunctional behavior is a serious problem. It is well known that the internal dynamics of your business will be reflected in how your employees treat your customers. If you've ever been on the receiving end of a poorly handled call to a help desk or customer service organization you can bet that the dynamics inside that company are not very good.
We follow the philosophy, based on extensive research, that teams that don't take the time to work on their own mechanics, relationships and decision making process will tend to operate at an IQ level below the lowest IQ of any team member. Team that do work on their dynamics will operate at a level above the level of the highest IQ on the team.
Getting your organization to work together in a cohesive, supportive fashion can be achieved through team building that doesn't stop at the event itself but is brought back as behavior applied everyday on the job. Doing business is a product of relationships and the mechanics of running a business. The better the relationship, the more efficient and effective your business will operate.
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•Training & Leadership Development